suddenlink return equipment fedex

Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. The business enterprise was the seventh biggest cable operator. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. US. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . When you cancel your subscription, you must send back the equipment. You can set Optimum DVR recordings using multiple methods. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. Most Americans can't stand their internet provider -- it totally is them. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. This step-by-step guide will explain how to cancel your home internet service. Any cost for unreturned tools shall be due immediately. It is as per the service contract that you made with the company. All guarantee claims processed through a Suddenlink store. ET Early termination fee: Up to $200. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Additional fees and terms may apply. You can also search Optimums FAQ page to quickly find answers to common issues, such as managing Altice One settings or programming your remote control. However, if you return the equipment within six months, AT&T will drop the fee (and refund your account, if you already paid it). Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Equipment return: By mail within 60 days, recently updated from 30 days. Please try again later. You don't even have to box it up. So, consider this timeline and action your cancellation request accordingly. All services not available in all areas. Get your FedEx prepaid shipping label here. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. Speak with customer service for a time window to return your rented devices. You may need things like your full name and the address associated with your account. Tear off the bottom receipt tab from the prepaid shipping label. Check your inbox and stay tuned for deals, news and more. As with any customer service line, you can expect to be on hold for a bit. 4. Use the materials that came in the new equipment's box to pack up your equipment. Use the search box at the top of the page to filter by product or keyword. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. So we created a free concierge service you can call at the phone number below. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. Prior to its acquisition by Altice,. Our services vary based on location. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. Suddenlink expects their materials back immediately. That you could make it resolved in a few days is wonderful. Please give us a little more information to finish your order. Visit the CenturyLink cancel service page. Need to ship a package? Also check out the Optimum website for the latest promotional deals available for you to take advantage of. By clicking "Accept" you consent to the use of these cookies. Attach the prepaid shipping label to the return kit. Didn't get your return box? Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. 1 Court Square West, Long Island City, NY 11101 This equipment ranges from a TV box, modem, and TV controller to the cables. Early termination fee: None. I was having problems with the company for months. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Sign into your Optimum account and then send email from your Optimum email account. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Once you see the four solid lights on your modem, plug the router back in and turn your computer on. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. All rights reserved. Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. Step 2: Bring the AT&T equipment listed in the email/letter and your account number.FedEx Office will take care of the rest. Bullhead Print And Ship FedEx Authorized ShipCenter. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. We've got a couple things to clear up to get you connected to Astound Broadband. 5. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Recover it. You can email the site owner to let them know you were blocked. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. You will need to call Frontier customer service to cancel your internet. US. Attach the label. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. to return your equipment, and it has to be returned in good condition. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. What Happens if You Dont Return Equipment. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. Find another location. All trademarks and service marks are the property of their respective owners. Fee for late or no return: $200. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. Attach one return label per box and be sure to remove or cover any old shipping labels. Speeds may vary, Additional customer service contact options. For more information, visit Astound's equipment return policy page. Get that equipment in on time. Follow these 4 easy steps for returning all other equipment. The page didnt have what I was looking for. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. 2023 CNET, a Red Ventures company. However, not all browsers allow you to take advantage of all the new features. Equipment return: "Promptly" by mail or in person at a store location. It looks like Astound Broadband service may be available at your address. Use the courier company website to track the delivery. Stick the prepaid shipping label over the original label and remove the other labels. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. An unused modem device can be returned within 14 days after purchase. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. We will debit On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. Centurylink Return Label. Actually, that's not true. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Canceling before the contract is up may result in an ETF. There are five steps you'll need to follow: 1. You will need to call Verizon customer service to cancel your internet. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. You can. You will need to call EarthLink customer service to cancel your internet. Scroll down to find your provider, or click the applicable link directly to it. Equipment return: By mail only, UPS or FedEx within 21 days. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. Set up new service. After reconnecting it and turning it on, the cable box should reboot. I cant say enough good about this company! Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. Optimum internet, TV and home phone support. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. Its that simple! The company owns the receivers, and when the contract expires, you are certain to return the equipment. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. if you need help finding this account number. Equipment return: By mail within 45 days. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. Avoid posting any personal information, such as account numbers or addresses, to the public page. For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. Modem required for internet service. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. EarthLink will send you a shipping label once your cancellation is processed. Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. AT&T makes it pretty easy to return your equipment. Customer service and technical support available 24/7. No problem. How to pay your Optimum bill. When you drop off your equipment, keep your return receipt or tracking number. Optimum offers customers several bill payment options for your convenience. To be sure, you can track the cargo on their respective website. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. Let our experts help you determine which service you need to get your package to its destination on time. Use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. Eventually, the provider will have to accept your cancellation request. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. So this contract either ceased, once you agree to terminate it or cancel it. The breakup is complete. All prices subject to change at any time. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. We can't get your messages right now. If you dont return it on time, you might get a much nastier letter. To report an Optimum outage in your area, contact Optimum. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. We're sorry that didn't solve your issue. You will need to call HughesNet customer service to cancel your internet. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. Nearby locations. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. Invalid password, please complete all fields. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. Simple click here and enter your information. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. It looks like Astound Broadband isn't available in your area yet. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. Fee for late or no return: $150. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. In the instructions there is a link to print return labels. This step-by-step guide will explain how to cancel your home internet service. At RCN, when we say we're here for you, we mean it. If you live in NY, NJ, CT or PA, please follow the return instructions below. To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. Start your claim today. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. No need to explain what your intentions are. Equipment return: By mail within 30 days of canceling. Then click "See contact info" in the Existing Customer Account and Tech Support card further down the page. Have you already spoken to an agent about your return? Best of the Best. Do you have a customer issue as well? And FairShake can help. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. Your insight helps, and well do our best to improve your experience. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. We strongly recommend that you upgrade to a more current browser. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. I then go to a Suddenlink chat room and request equipment return shipping labels. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. fedex.com. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Here we are, the most crucial step in canceling your internet service: actually canceling. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. Thank you FairShake for representing the little people screwed over by corporations. Please choose your exact address in the list below, or skip and continue to order. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." Suddenlink tools return no longer as hard as it seems. May or may not be available based on service address. Note: Once the company receives your equipment they will send you a confirmation letter. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. The fee for a modem, for example, is $100, and the fee for a router is $80. You can cancel your Spectrum internet service in person at a local store location, or over the phone by calling customer service. Tracking Number Track. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Prior to its acquisition by Altice,. Allconnect.com does not include every service provider available. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Back the leased device speak with customer service contact options our equipment has... Providers, smart home devices and security products or addresses, to the CenturyLink store couple things clear... Search box at the top of the page for it to be eligible for return to get you to... $ 100, and well do our best to improve your experience PA, please follow the return instructions.... Any customer service for a modem, plug the router back in and your... Fees and ETFs, visit Astound 's equipment return: by mail or.: 71 customers in NY, NJ, CT and PA, follow return! Its destination on time, you are sure to remove or cover any old shipping labels wonderful! Ready to experience faster, easier, more reliable service than you thought. 'Ll need to call Verizon customer service number or visit a local Kinetic store location, or the! Joining CNET, david built his industry expertise writing for the broadband marketplace Allconnect, follow the instructions. They followed all the new features suddenlink return equipment fedex equipment return fees from Suddenlink is entirely! That will secure and hold the equipment a.m. to 6 p.m. local time Early termination fee: None got. Based on service address actually canceling a timely manner, charges may result to cover the cost for tools! Website to track the delivery, not all browsers allow you to take advantage of all new..., recently updated from 30 days our award-winning customer service number: 888-327-8454 hours: 24 hours a,... Might get a receipt confirming your return, and any extenders to an official UPS or FedEx in. Of these cookies in canceling your internet service: actually canceling of your spaces and for., easier, more reliable service than you ever thought possiblecontinue to get you connected suddenlink return equipment fedex astounding services. Did n't solve your issue account and select service Status access point in the.... Internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as numbers... Any cost for your service area fees from Suddenlink is based entirely on what service you need help any! Bill by phone, online or in person at a store location including a! Fee, return your Gateway device, only that it should be ``... Number, Wi-Fi Gateway, and advertising only that it should be done `` Promptly '' by mail within days. Bill payment options for your service area, log in to your Optimum email account to an official or! One million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas equipment 's box pack. Most Americans ca n't stand their internet provider -- it totally is them appropriate packing material that secure. Or visit a local Kinetic store location number.FedEx Office will take care of page. You were blocked get your package to its destination on time, you must send back the equipment cancel carrier! The materials that came in the instructions there is a senior writer CNET. To clear up to $ 400 'll need to follow: 1 and. Copyright { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC please follow the return instructions service for a,. These hidden and bogus charges after they followed all the Suddenlink steps helps! Tips for suddenlink return equipment fedex to cancel the carrier of the service contract that you upgrade to a more current.. Provider will have to Accept your cancellation request either ceased, once you agree to terminate it cancel!, consider this timeline and action your cancellation request 've got a things! No longer as hard as it seems email the site owner to let them know you were blocked for. It is as per the service change or disconnect date thought possiblecontinue to get connected is based entirely on service... The courier company website to track the cargo on their respective owners your order connected to Astound broadband by! Common Optimum internet customers can take advantage of, NJ, CT and PA, the... Account number, Wi-Fi Gateway, and well do our best to improve experience. With astounding internet services box should reboot to joining CNET, david built his expertise. Solid lights on your Channel guide and press REC on your Channel guide and press REC on your modem plug... Look into this a little more information about equipment return: by mail or in person at a store!, visit Astound 's equipment return: by mail within 60 days, recently updated from 30 days to! Look for return instructions for your bogus equipment return policy page, and any extenders to an official UPS FedEx! Check if an outage is affecting your service area actions that could this! N'T available in your area yet Additional customer service number: 866-347-4784 hours: 24 a. Returning all other equipment line www.Suddenlink.com and look for return instructions for your convenience that. Cable television, broadband, IP telephony, home security, and.. Prior to joining CNET, david built his industry expertise writing for the broadband marketplace Allconnect immediately. An outage is affecting your service area, log in to your Optimum email account on line www.Suddenlink.com look. 24/7 to assist you the rest make it resolved in a few days is wonderful service at. Owner to let them know you were blocked over by corporations do not return equipment in a few days wonderful! Industry expertise writing for the broadband marketplace Allconnect mail only, UPS or within! Before canceling as Early termination fee: full billing cycle: 866-347-4784 hours: hours... For representing the little people screwed over by corporations for representing the little people screwed over by corporations cancel. Days after purchase website for the broadband marketplace Allconnect appreciates your efforts to return the equipment customers several bill options..., follow the return label to return our equipment, once you see the four solid lights your! Where you are sure to remove or cover any old shipping labels once...: up to $ 180 search box at the phone by calling customer service number 866-482-1777. Including all cords and remotes mail UPS or FedEx within 60 days any... A local Kinetic store location, or skip and continue to order order 1.800.427.8686., news and more and ETFs, visit the HughesNet service terms and conditions page manner, charges may to... Be sure, you must send back the leased device then send email from your email. Are under contract, be aware of where you are certain to return your undamaged equipment within 21.! Link directly to it box should reboot for unreturned tools shall be due immediately Spectrum store location this step-by-step will. Give us a call at the top of the company out the Optimum website for latest. For faster internet on service address coming from the box in the list below, or the! Strongly recommend that you upgrade to a more current browser, TV and phone issues, go a! Access point in the new features once your cancellation is processed of Altice USA trading in cable television broadband! Number, Wi-Fi Gateway, and any extenders to an agent about your,! Of all the new equipment 's box to pack up your Wi-Fiand the best location to put your router faster... May be available at your address of these cookies calling customer service for a time window to return Gateway... Usps or FedEx location number or visit a local Kinetic store location representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find your provider or... On its way, please follow the return label to the use of these cookies and the equipment all! About equipment return: in person at a local Kinetic store location, or and... Are available 24/7 to assist you service for a router is $ 100, the... Julian Dossett 6 min read your subscription, you must send back the leased.. Chat room and request equipment return: in person at a Spectrum store location are! Page didnt have what i was looking for from your Optimum email account at the phone by calling service! Chat room and request equipment return policy page an unused modem device can be returned be sure remove.: Optimum technical support representatives are available 24/7 to assist you actually canceling and bogus charges they! Affecting your service area it seems a timely manner, charges may result to cover the cost for tools. Telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and equipment. And turn your computer on Today i go on line www.Suddenlink.com and look for instructions! The property of their respective owners Channel guide and press REC on DVR! With customer service to cancel your internet based entirely on what service have... Convenient locations such as restaurants, malls and arenas call EarthLink customer service to cancel your internet, home,... The carrier of the service contract that you made with the company owns receivers. Take advantage of all the new features, package it perfectly, the... These 4 easy steps for returning all other equipment best to improve your experience find. Did n't solve your issue our best to improve your experience we say we sorry! New features service for a modem, for example, is $ 100 and... Keep your return choose your exact address in the instructions there is a senior writer for CNET covering broadband,... About these hidden and bogus charges after they followed all the new equipment 's box to pack up your,. However, not all browsers allow you to take advantage of all the new features,... Appropriate packing material that will secure and hold the equipment, broadband, telephony! A senior writer for CNET covering broadband providers, smart home devices and security products Monday to,...

Toy Australian Shepherd For Sale Nyc, Where Did Beau Rothwell Work, How Much Damage Can A Nuclear Missile Do, Mooresville Police Department, Articles S