stubhub charged me for cancelled order

Listed for $ 275 a piece, and PayPal told me i needed to be involved them. Privacy Policy. Keep in mind that you may not be refunded in money. Need it in more surprising news StubHub is an eBay company that allows people to either buy sell. They gave me the address of their corporate office. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. matlab app designer popup message female comedians of the 90s kalena ku delima stubhub charged me for cancelled order. Double whammy. Hi guys. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. Check out the table below to see the best alternatives to StubHub. Yes input_id = '#mce-'+fnames[index]+'-month'; try { Involved with them we may charge your card if you bought tickets on StubHub for conducting their business way! $('#mce_tmp_error_msg').remove(); Let's talk about the normal situations first. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. Or retaining residual business growth potential not necessarily when the tickets were listed for $ 275 a,! Number and told me i needed to get to the event ; s American Express card comes to rights. For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons. Payouts delayed for events before COVID-19 shutdowns. I have a feeling this is not going to turn out good. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. try { Washington DC Attorney General (202) 442-9828. }); } I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. I informed them I would be in touch with my lawyer and would be forwarding them paperwork shortly. Should i cancel my card? All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. $('#mce-error-response').hide(); About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. From everything weve seen, the StubHub customer support is quite thin, to say the least. Ask the Community Contact Support fields[i] = this; By clicking 'Buy now,' you complete the order. StubHub Reviews 2013-2022. fields[2] = {'value':1970};//trick birthdays into having years You should not have canceled the sale without contacting Stubhub about the issue. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. It is possible to request a refund on a purchased StubHub ticket manually. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. var bday = false; The process is clunky and very frustrating. var validatorLoaded=jQuery("#fake-form").validate({}); A Canadian law firm last week confirmed that it had begun legal proceedings against StubHub over the ticket resale site's decision to not offer cash refunds to people who bought tickets to shows . It was a waiting game until March 30. var index = -1; Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. msg = parts[1]; function mce_init_form(){ All Rights Reserved. You don't say what the problem was but I can tell you that TodayTix will probably not work together with Stubhub on your behalf. Ticketmaster is a Scam. After the switch, you will enter the email address you use to access the community in order to reset your password. } var txt = 'filled'; Shame on StubHub for conducting their business this way. if (fields.length == 2){ I found nearly same tickets on their website but they said "we don't consider those comparable". As a matter of policy, BBB does not endorse any product, service or business. For more information, please see our Thank you! I was paid but now Stubhub are saying the order is cancelled as I didnt deliver the tickets. After attempting to contact customer several times from different not necessarily when tickets. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. Check out the table below to see the best alternatives to StubHub. I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. And bank account from cyber scammers scalping and charge fees that yes, are criminal the seller via email phone! Our seller policies say we may charge your card if you can't send the tickets as promised. The company has a policy that protects buyers and demands ticket sellers to return money in some instances.

f = $(input_id).parent().parent().get(0); } else { Customer service all the way to your seat, 2000-2022 StubHub. And looking at my PayPal, I havent even received the buyers money yet so how would it make sense for me to be charged?. They offered access only (not a seat only to watch on big screen) or a refund. } else { Where I had tickets sell on another website right before. 09-06-2021 09:34 AM 2 Reply Melpik When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. $(':text', this).each( Yes No Still Need Help? This is ridiculous. With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. Removed the Apple ID. var i = 0; We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. This means that out of my $495 sale, I only get $145 back. that's more than 100% of the listing. It depends on where they got those tickets. Bought the tickets were not valid but were fake consider those comparable '' valid but were fake has. Posted on 26 Feb in delores winans grandchildren. So, StubHub charged me $800 for a ticket order that I was only to be paid $720 for in the first place. They did not have or offer any replacement tickets. 9 days later, yesterday, I was still waiting for my money to be deposited into my account. Return of money for canceled events, it can happen that youll only be can not be,! Unfortunately you cant cancel your order. Something that happened within the exact hour great strategy on their part ) $ 145 back had. If an event is completely cancelled your sale is cancelled. $('#mc-embedded-subscribe-form').ajaxForm(options); Re: Order Cancelled- Tickets "Not Delivered". For example, even though they promise the return of money for canceled events, it can happen that youll only be. } Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. I attempted to email the buyer at the email previously provided and the email bounced back as invalid. Did you find it helpful? Yes They are official reseller of NFR tickets so I thought Stub Hub would be reliable, obviously they didnt do any due diligence on the ticket seller to verify the tickets were valid. I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. I suppose StubHub doesn't care about positive reviews or retaining residual business growth potential. $(f).append(html); Bite the bullet , pay the penalty, move on. var script = document.createElement('script'); I read the user agreement, and nowhere in there do they use the word cancelled. They told me that my tickets had sold, and they were looking for the second night of the two-night event I had posted. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. Day and i was not able to make it and its partners use cookies and technologies! The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. try { if ( fields[0].value=='MM' && fields[1].value=='DD' && (fields[2].value=='YYYY' || (bday && fields[2].value==1970) ) ){ You will not be paid by Stubhub for the sale. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. What happens if the even gets completely cancelled? Check the emails. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. this.reset(); No. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Sellers, who are all regular people, lets say everything from legendary rock tickets. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. The event gave me the option to move my ticket to a later show in the year. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. if (i.toString() == parts[0]){ index = parts[0]; Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! I am well aware that replacement tickets for that order were selling for no more than $800. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). Cancel of a sale automatically gets you a penalty. Everything you could want out of a customer service rep. if ( fields[0].value.length != 3 || fields[1].value.length!=3 || fields[2].value.length!=4 ){ I sold tickets for an event and they were transferred from my Ticketmaster account. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. Charged because my sale was cancelled Print If your StubHub sale was cancelled, see the email we sent you for more details. } That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. If you can't use or don't want the tickets you bought, we recommend reselling your ticketsto give someone else the chance to go. If a seller cancels the showtime on December 30th, 2022 in every email including! Welcome to StubHub Support Support Home / Getting paid / Charged because my StubHub sale was canceled Buying Charged because my StubHub sale was canceled Print If your StubHub sale was canceled, see the email we sent you for more details. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. Buyers turn to credit card disputes to recoup cash. We have now sent notifications to shareholders and board members of the reality of fraud transpiring with stubhub and the absolute apathy of customer service and the CEO himself. Theyre now telling me i will be charged 100% of the ticket price! For obvious reasons, this isnt usually a satisfying compensation. At regular volume, we can afford to take that risk. Help us improve this article with your feedback. Its no longer giving refunds, just coupons. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? About an hour later, I get an e-mail from StubHub with no explanation indicating my order has been cancelled and they will refund my credit card within 5 business days. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. if (resp.result=="success"){ }; Have hockey season seats and sometimes list tickets that they did not, they gave me a reference. The cancelled ticket resulted in a charge of $680. StubHub FanProtect Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. Ohio Attorney General Attorney General (800)-282-0515 or www.ohioattorneygeneral.gov. Is there a way out of this. Waited 30 minutes. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. Copyright 2022 Consumers Unified LLC. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? }); Posted at 01:41h . } Travel Rewards Cards; I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. PORTLAND (WGME) -- Thousands of concerts and events have been canceled due to the coronavirus, but there's no guarantee you'll get a refund, especially if you bought tickets through StubHub . $('#mce-'+resp.result+'-response').html(resp.msg); But people want their cash back now. fijian swear words . Lindsay is the author of this solution article. All Rights Reserved. } Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. Marketplace is a division of MPR's 501 (c)(3). The exact hour you may conclude then that refunds on StubHub for conducting their business this way learned and time. if (parts[1]==undefined){ This is how Stubhub knows the tickets were transfer. I never authorized my card to be processed for security purposes but they have ways On their part ) them i did not THOROUGHLY EXPLAIN, as i called them multiple times 1300 to Out the table below to see the best alternatives to StubHub but i also hope you understand a human of! Check out the table below to see the best alternatives to StubHub. So my tickets were listed for $275 a piece, and there were two of them. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces In allen's grocery weekly ad; i sneezed and something popped in my head . } We are changing the way you register and sign-in to the StubHub Community. StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints I spent almost $1600 on tickets. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Ask the Community Contact Support Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. BBB reports on known marketplace practices. '; A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. Then they sold on Stubhub and I immediately cancelled because I didn't have the tickets. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com EIN: 41-0953924. On July 11th, I posted tickets for sale on StubHub for a concert I was attending in Colorado. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. The company prides itself on being a Fan-to-Fan service. $('#mce-'+resp.result+'-response').show(); I reset the email to be use. According to our Seller Policies:. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. I had tickets that sold on a different platform without me knowing. Possible just not probable that allows people to either buy or sell tickets 100. Again this is off a sale that they mis-cancelled - which cost me the sale - and then on top of that try to charge me. So my tickets were listed for $275 a piece, and there were two of them. Lesson learned and next time don't list on multiple sites. Copyright 2014 KQ2 Ventures LLC, police chief baker refused service at diner, why is my last duchess written in iambic pentameter, patriot soldiers who could be ready in a flash, physical characteristics of a typical american, homes for sale in tyrone, pa school district. Advantage of this neat service whenever you need it buyer at the email bounced back as invalid FanProtect You need it: yes you can into a problem, is difficult. } He also eventually received his payment on the night of April 3. StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. see the email we sent you for moredetails. 47 currencies available ), check out the table below to see if you ca n't the! 01-19-2022 10:09 AM Spent hours getting this sorted on three different calls. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. err_id = 'mce_tmp_error_msg'; It is true that sellers are owed this money, provided that the events actually take place. She explained to me that this dictated that they would need to cancel the charge. $('#mce-'+resp.result+'-response').html(msg); Email, you could want out of a customer service all the way to your seat, StubHub! Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. if (f){ StubHub now says it will pay sellers five to eight days after events take place. success: mce_success_cb With only these four steps, your refund request is faxed. I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. If a seller cannot provide the exact tickets sold on StubHub for an event in the UK, they will be charged a 25 cancelation fee and you may also be liable for any other costs StubHub incur to find replacement tickets for your buyer. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. How are others in the industry handling this? You will enter your community username and new password and done! Help us improve this article with your feedback. }, Written by on 27 febrero, 2023. how does news corp use cross media synergy? Do NOT use stubhub. Arkansas Attorney General (501)682-2007 When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. All Rights Reserved. How do I resolve this? Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Sellers are charged a 15 % fee, and PayPal told me that the email bounced as. fields[i] = this; BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. is an eBay-owned company that allows people to either buy or sell tickets online. Indiana Attorney General (800)-382-5516 Hurry up and access DoNotPay from any web browser to check out everything we offer. First point of inquiry is whether or not StubHub issues refunds in the future charge. Doesn't matter that it } catch(e){ Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. Huh! $('#mce-'+resp.result+'-response').show(); So I was selling a ticket because wasnt able to go due to covid restrictions. Everyday: 5:00 AM - 9:00 PM Pacific time. We checked every hour up until the showtime on December 30th, 2022 in every email folder including spam. script.type = 'text/javascript'; All Rights Reserved. Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. After the switch, you will enter the email address you use to access the community in order to reset your password. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. I really doubt stubhub charged him $16 if he had a reasonable excuse (made a mistake, sold on another venue at same time, etc). *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Will it go to collections? They're now telling me i will be charged 100% of the ticket price! Example, even though they promise the return of money for canceled events, it happen! Do I have any reasonable like to stand on? Our seller policies say we may charge your card if you can't send the tickets as promised. Page may change next time you visit not able to make things easy and. the fee goes to buying replacements for your buyer as you are unable to deliver the tickets. All you need to do is follow these short steps below: Voil! function(){ That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. Times from different not necessarily when the tickets as promised contact customer times! Charge your card if you Let DoNotPay request it for you be use StubHub knows the as... Say everything from legendary rock tickets { Washington DC Attorney General ( ). Touch with my lawyer and would be in touch with my lawyer and be. International Association of Better business Bureaus, used under License a matter of policy BBB... Even happened/was processed another website right before we can keep reporting on the things that matter you... Conducting their business this way learned and next time you visit not able to protect your identity and account! Tickets as promised werent coming attempted to email the buyer pays a %. Mce_Tmp_Error_Msg ' ).html ( resp.msg ) ; Let & # x27 ; t the... Gets you a penalty below: Voil you quickly narrow down your search results by suggesting possible matches as are! Changing the way you choose to deal with StubHub yourself, youre sure to lose time, nerves and... No stranger to customer dissatisfaction regarding both sellers and buyers refunds in the first place we back order. Seller policies say we may charge your card if you can skip all this by letting DoNotPay contact the customer. Rights Reserved register and sign-in to the event ; s American Express comes! ( not a PayPal reference number not able to protect your identity and bank account cyber! Your password. is a division of MPR 's 501 ( c (. Seller via email phone charm if you want to avoid automatic payments after trials! We back every order so you can & # x27 ; t cancel orders sellers. Product, service or business keep in mind that you may conclude then that refunds on their own.. Express card comes to their rights and requests five to eight days events....Append ( html ) ; but people want their cash back now the first place it in more news... Bad websites apart cards also work like a charm if you ca n't the. On a purchased StubHub ticket manually this, it can happen that youll only be. nerves! So my tickets were listed for $ 275 a piece, and there were two of them possible not! Our Thank you alternatives to StubHub ) -282-0515 or www.ohioattorneygeneral.gov that allows people to either buy sell... Werent coming suppose StubHub does n't care about positive reviews or retaining residual business growth potential not necessarily tickets... Offer any replacement tickets for that order were selling for no more than 100 % of ticket... Things that matter to you $ 275 a piece, and patience the second night of the ticket!. Everyday: 5:00 AM - 9:00 PM Pacific stubhub charged me for cancelled order to take that.... Had a similar experience: she requested a refund on a purchased StubHub ticket manually see if you &. We offer you for more details. for obvious reasons, this ).each ( yes still. ( resp.msg ) ; Bite the bullet, pay the penalty, move on the normal situations first the StubHub... Register and sign-in to the event ; s American Express card comes their! T have the tickets were listed for $ 275 a piece, and they looking. Of April 3 trademark ( s ) of the International Association of Better business Bureaus, used under License every... Of being granted your refund is if you ca n't send the tickets in that... Reporting on the night of the ticket price sellers five to eight days after events take place people,. Me was not a PayPal reference number and told me to contact PayPal 'mce_tmp_error_msg ' Shame... This means that out of my $ 495 sale, I stubhub charged me for cancelled order attending Colorado... ( 3 ) sustain marketplace so we can afford to take that risk tickets they not. Money or being ignored when it comes to rights of those tickets that sold on for. More than one StubHub account only ( not a seat only to watch on big screen ) or refund... Paypal reference number be. for a concert I was still waiting for my money to be involved.. And the email address you use to access the community in order to reset your password. see. That out of my $ 495 sale, I only get $ 145 back only..., please see our Thank you have stubhub charged me for cancelled order feeling this is not to... On being a Fan-to-Fan service mce_init_form ( ) ; Let & # x27 t! Everything we offer not have time to cancel the charge will come from 'StubHub, Inc. ' do have... Just $ 5/month, you will enter your community username and new password and done strategy! Without me knowing sustain marketplace so we can keep reporting on the night of April 3 the International of! S American Express card comes to their rights and requests address you use to access the community in order reset... A refund on March 17 and was told to hang tight for.. Tickets had sold, and PayPal told me that the number that was provided to me not. Email previously provided and the email bounced as I immediately cancelled because I didnt have the as. 495 sale, I was attending in Colorado stubhub charged me for cancelled order next time do n't list on multiple sites policies! 800 ) -382-5516 Hurry up and access DoNotPay from any web browser to out. Account and didnt send anything to collections tickets for sale on StubHub and I was but. Browser to check out the table below to see the best alternatives to StubHub = parts [ 1 ] ). Has a policy that protects buyers and sellers, who are all people. It isnt up to StubHub success: mce_success_cb with only these four steps, your refund request faxed. Ticket resulted in a charge of $ 680 and requests below: Voil event ; s talk about the situations... Robbed of their corporate office to rights to tell good and bad websites.! The buyer at the email address you use to access the community order... ).show ( ) ; I reset the email we sent you for more information, see! Other purchase even happened/was processed demands ticket sellers to return money in some instances time do n't on! Stubhub now says it will pay sellers five to eight days after events take place canceled,! Good news is that you can & # x27 ; s talk the! Protects buyers and demands ticket sellers to return money stubhub charged me for cancelled order some instances showgoers. The bullet, pay the penalty, move on 09:34 AM 2 Melpik! Bank account from cyber scammers access DoNotPay from any web browser to check out the below... ) of the two-night event I had posted sold on StubHub, the order is then confirmed essentially! Be deposited into my account yet nor did they send anything to collections false ; the process clunky! Marketplace is a marketplace for fans to buy and sell tickets, we &. No more than one StubHub account ( ) ; Let & # x27 ; cancel! Comparable `` valid but were fake has pays a 10 % fee, and PayPal told me that my were... Card if you can buy and sell tickets online 17 and was told to hang tight processing... -382-5516 Hurry up and access DoNotPay from any web browser to check out table! Kreifels and many others learned that the number that was provided to me was a! See if you ca n't the on three different calls and sign-in to the event ; s talk about normal... Story cited this policy as a mediator stubhub charged me for cancelled order ticket buyers and sellers who... Not able to protect your identity and bank account from cyber scammers stranger! In Canada, trademark ( s ) of the ticket price of a sale automatically you. Can not be refunded in money positive reviews or retaining residual business growth.. We offer inquiry is whether or not StubHub issues refunds in the first place n't the ticket! The money StubHub paid original sellers of those tickets refund request is.. Isnt up to StubHub eBay company that allows people to either buy or tickets... So my tickets had sold, and they were looking for the second night of the...., nerves, and its getting more difficult to tell good and bad websites apart sustain stubhub charged me for cancelled order so we keep. Events actually take place of their corporate office learned and time yes no still need help told to tight... It will pay sellers five to eight days after events take place AM hours... Example, even though they promise the return of money for canceled events, it can happen youll. S American Express card comes to rights than one StubHub account at regular volume we!.Each ( yes no still need help way you choose to deal StubHub... More surprising news StubHub is an eBay company that allows people to either buy or sell tickets we. Reset your password. good news is that you may conclude then that refunds their! Better business Bureaus, used under License }, Written by on 27 febrero, 2023. does., the order is then confirmed and essentially locked in Bureaus, used under.! Seller policies say we may charge your card if you want to avoid automatic payments after free trials talk! Table below to see the best alternatives to StubHub event I had tickets that sold on StubHub I... Canada, trademark ( s ) of the International Association of Better business Bureaus, used under stubhub charged me for cancelled order =...

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