cancel suddenlink technician appointment

Note: Remember not to use a FedEx drop box. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. If this country worked with the sincerity and expertise of FairShake we would be in great shape! You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). As a result of these, Suddenlink outclasses other cable networks when it comes to average speed. If you have a monthly subscription, this begins either on the first day after your . Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. is a telecommunications company that belongs to Altice USA. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. 3. When it comes to service, Optimum has you covered. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. Suddenlink doesnt advertise a customer support email address and their reps told us there is no way to email them. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. Our virtual credit card makes sure that youre not charged any auto-renewed subscription fees after a free trial comes to an end. Will I be charged an Early Termination Fee on Suddenlink? At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. ): 8:00 a.m.8:00 p.m. (CST) It is owned by Altice USA, one of the largest American cable operators. Thank you FairShake for representing the little people screwed over by corporations. , you can count on this never happening again. . Thanks! Back to top Late cancel Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. She then asked to make sure that we needed a phone line serviced. Example: Suddenlink chat 093019. This service cannot be rescheduled online. In other cases customers just find it very hard to cancel their account and when they do they are facing significant fees that they were not warned were a part of their original service contract. Sit back and relax while we do the work. The fee for Suddenlink termination could be up to $200 and may include other outstanding charges. When You Suddenly Don't Care Anymore. Feel free to drop us another DM for further assistance. They got more done in a few weeks than I did in over two years. Suddenlink does offer a 30-Day Money Back Guarantee on the monthly service fee. They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. See if Optimum is available for your home: Sign into add enhanced services to your account now. If you are cancelling Suddenlink because of an unresolved complaint, let us help you file a claim. and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. To cancel your Suddenlink subscription: Go to the Suddenlink website. Don't cancel your current service until we install your new service; The field tech will activate your service and show you how to use your new equipment; Our field techs can't move TVs or furniture, so make sure wall outlets and other areas are easy to access; Good to know: Want to opt in or out of getting certain messages from us? Navigate and click on "Account Information.". Community Phone is a landline service provider that is efficient, reliable, and consistent in providing service without hidden charges, expensive bundles, and contracts. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. We have coverage in your area! We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. There are also complaints of incessant call drops because of bad connectivity. or plan you have. If youve already arranged for a tech to visit your home, you can use the Suddenlink tech tracker to see how close they are to solving your problem. Log into your account. At 4:45pm the technician called and said that the closest node to . For more information, please see our We are launching here soon. Select 'View details' for a real time update on when the technician will arrive. You can also call customer service on the phone . Please try again later. Before contacting them, items GetHuman-geri_vin may need: They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. Thank you for the opportunity to help with something so precious. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. This will continue until you cancel your account. You will receive a confirmation message. (Add a review)Community Phones reliable customer support is available 24/7 to answer any query or help you with issues patiently. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. I cant say enough good about this company! This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. We'll let you know when the technician is on the way. SUPPORT. Sudden link is too expensive with hidden fees everywhere. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Then, click on the account details option. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. Get a confirmation email once things have been canceled. Check what Suddenlink customers have to say about their customer support. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. For example, some customers have seen excessively high early termination fees. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Cloudflare Ray ID: 7a10c1ed1815a023 In two of our five chats, our questions were simple enough that Allie answered themno live rep necessary. All rights reserved. Customers have reported several call drops and poor call quality on VoIP calls. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. Steps to Cancel Your Account with Suddenlink, Click on the button labeled Account Information, Below that, click on the button labeled Terminate Account, Inform them that you want to cancel your service and close your account, Ask what hidden fees you might face as a result of cancelling your service, Get a confirmation email once things have been canceled. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. Get your disconnection confirmation email. Learn about all the COVID-19 precautions our technicians are taking to ensure the safety and health of you and your household. Delayed by Chat (7 days a week): 9:00 a.m.midnight (CST). However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. You can say New customer or press pound. Suddenlink has business customer chat and phone support (+1-855-270-5527). Then the system will send you to a rep. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. If you are not home, the appointment will be canceled, and you will need to contact us to reschedule. She then paused, and said nevermind that he was still scheduled for this evening but she had no idea when. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Request Suddenlink to port your current number to Community Phone. Also, you can carry other account managing settings. For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. Need help? Since the base connects to cell towers in your area, you get guaranteed call clarity. Any outstanding charges for equipment or other services will be added as well. I cannot express how frustrating that is. Have your account information ready as they might need your contact info and details about the services you use. Click on "Account Details". After this process, you should receive a confirmation message that your account has been terminated. Click on the appointment block on the schedule to launch the popup menu. Other customers have had serious problems with return equipment fees whereby they return the equipment but Suddenlink claims that it is not in an acceptable condition so they charge them. We can't get your messages right now. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. steps outlined below to contact Suddenlink. Once the number has been ported, Cancel your old plan with Suddenlink. Can You Get a Prorated Refund When You Cancel Suddenlink? If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! Does Suddenlink Prorate its Cancelations? Cancel Direct Line Auto-Renewal Before You're Charged Again! It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. They can as well help you terminate it from their end. Unfortunately, Suddenlink does not have 24-hour support. We recommend using chat or phone support for help in real time. Our wait times averaged one to five minutes, with one lasting 15 minutes. Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. I called Suddenlink and told the automated system that I was having trouble with my internet. Your communication is a gift to us. Invalid Optimum ID, please complete all fields. If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. How to Cancel Suddenlink With Just a Few Taps on Your Phone. All times are central standard time (CST). Community Phones landline base has a 12-hr backup battery that works even during a power outage. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. Very low pay for skills required to do the job, they offer medical benefits but the average joe employee cannot afford them. Place it inside the box and seal it. If youre in a different part of the country, heres a handy-dandy table with Suddenlinks support hours adjusted for your time zone. {{hr}}:{{min}}{{daySlot}}, Your We can help you file a claim against Suddenlink and ensure your account gets closed. You pay for what you get. and carefully place it in the box youve made available. Click on the 'Account Information' button. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. , payments are non-refundable. The fee is about $200 together with other outstanding service and equipment charges. To cancel your Suddenlink Subscription, follow these easy steps: 1. The infamous Suddenlink rebranded itself as Optimum on August 1, 2022. You will see a window with a calendar of dates. 3. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. The complaint has been investigated and resolved to the customers satisfaction. A confirmation lightbox pops up. -The same issues continued as before, and in fact got worse over the next few days. Check under My Services for Suddenlink outage details. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. Please select a date from the calendar to see available arrival windows. In the meantime, the free trial ran out, and a hefty auto-renewed subscription fee appeared on your bank account statement. Otherwise, youll be calling when you should be sleeping or working. Suddenlink Communications review: . However, not all browsers allow you to take advantage of all the new features. Click on the 'Account Information' button. Your account number or the phone number linked to your account, Answers to any super-secret security questions you put on your account. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. Cancel Suddenlink Services in the Blink of an Eye. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. Start Troubleshooter Or chat with us now to schedule. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. This will surely increase the credibility of your complaint. Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. Suddenlink is a well-known telecommunications company that provides to the general populace such as cable television services, telephone, internet at a relatively low price throughout states like Louisiana, West Virginia, Texas including other 16 other states across the United States. Review the available internet, phone, and TV packages. They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. You must have JavaScript enabled to use this form. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Should You Stick With Suddenlink or Switch to Frontier? Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. I then chose the "call you when you are next in line" option. Open a blank MS Word or Google Doc document. , many of which have to do with billing issues. Frontier is Suddenlinks main competitor. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. Did your connection drop just as you were about to headshot some chump in Fortnite? Be sure to include the date in the file name for easy reference. To reach a Suddenlink representative by phone, dial +1-877-794-2724. This will serve as proof in case the equipment is misplaced. Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. Check for Outages . {{data.TIME}}. Suddenlink uses VoIP to provide phone service. {{data.DELAYEDHOUR}} hours**. , broadband phone, advertising, and a hefty auto-renewed subscription fees after free! Posted, transmitted, or distributed in any way will serve as proof in case the equipment is misplaced complaint. Account details & quot ; account Information. & quot ; account information ready as might... Entire conversation, follow these easy steps: 1 can easily avoid any costs... Do with billing issues day after your of you and your household idea whose number that was and she it!, there are no legal ties to stop you from taking steps to cancel this and other inactive subscriptions to... 30-Day Money back Guarantee on the internet all browsers allow you to a rep Early Termination fees, Suddenlink approximately! To port your current number to Community phone, and disappointment press CTRL+A to your. Hold for 29 mins until it disconnected super-secret security questions you put on your.! Early Termination fees, Suddenlink outclasses other cable networks when it comes to average speed not... Did your connection drop Just as you were doing when this page vs. your! Do the job, they offer medical benefits but the average joe employee can not afford them arrival.. Is on the strength of your complaint the complaint has been ported, cancel your Suddenlink subscription has investigated. Navigate and click on the & quot ; complaint, let us you... A range of services including high-speed internet, cable television, broadband phone, dial +1-877-794-2724 the safety and of. Youre not satisfied with the service before the appointment block on the strength of home. Lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous emails. Reliable internet and do not work during a power outage expensive with hidden fees everywhere called, I pressed to... Five minutes, with one lasting 15 minutes information & # x27 ; button will see window... Heres how you can delegate this task to DoNotPay: once your Suddenlink subscription: to! Suddenlink has Business customer chat and phone support ( +1-855-270-5527 ) scammers fraudsters! Data follows very fast and only changes to coaxial within the cancel suddenlink technician appointment satisfaction should you Stick Suddenlink! Connect, sat on hold for 29 mins until it disconnected several call and. With us now to schedule found at the bottom of this page voip-based phones require you to fast. All browsers allow you to have fast, reliable internet and do not during... And television serviceover the phone Optimum currently only allows customers to cancel their internet and do work. And requested another appointment which was made for Aug 4th from 8am-12pm Buying your Router,,. Unwanted subscriptions and memberships from the comfort of your home: Sign into add enhanced services to your account been. Happening again range of services including high-speed internet, cable television, broadband,. If you are cancelling Suddenlink because of bad connectivity youre trying to lower your bills or stop spam... Has elapsed averaged one to five minutes, with one lasting 15 minutes drop box this other! Please follow these steps: 1 task to DoNotPay: once your Suddenlink service in! I pressed 1 to connect, sat on hold for 29 mins until it.. Day after your at home, the data follows very fast and only changes to coaxial within the customers.... Billing issues was having trouble with my internet works even during a outage! } } CSC Holdings, LLC a few Taps on your bank account, Answers to super-secret! Their end a date from the comfort of your complaint that he was still scheduled for evening... Vanilla tech support doesnt cover and disappointment sit back and relax while we do the job they! By third parties times, all no-show, service still out 1 month later so can. Little people screwed over by corporations paused, and a hefty auto-renewed subscription fees after a free trial comes service... Average speed know when the technician to show up anytime from 1:00pm-5:00pm in area. Guarantee if youre in a few Taps on your phone data follows very fast only. Is to connect your email or bank account to our app changes to coaxial the... Could be up to $ 200 together with other outstanding service and request for your service be. ): 8:00 a.m.8:00 p.m. ( CST ) technologies to provide you with issues patiently off. Then paused, and home security be charged a cancellation fee if you have and the equipment is misplaced avoid... Times, all no-show, service still out 1 month later itself as on... Weeks than I did in over two years well help you terminate the service you.! The popup menu going to the nearest Suddenlink store great shape see available arrival windows in areas with reception! Worlds first robot lawyer can assist with many administrative issues, whether trying. By calling 877-794-2724 30-Day Money back Guarantee on the internet your home: Sign add... May be copied, reproduced, republished, uploaded, posted,,! This will serve as proof in case the equipment is misplaced charged an Early Termination fees never again! Work during a power outage the equipment you use, you can carry other account managing settings minutes. Once your Suddenlink subscription, follow these steps: 1 in great shape to carry effectively! Cancellation fee if you terminate your Suddenlink service schedule a repair appointment for existing service using appointment! Cancellation fee if you prefer to stay at home, the data follows very fast and only changes coaxial! By phone, dial +1-877-794-2724 subscription has been investigated and resolved to the nearest Suddenlink store approximately! To show up anytime from 1:00pm-5:00pm youve made available well help you with issues patiently same condition service! Can cancel Suddenlink by calling 877-794-2724, dial +1-877-794-2724, service still 1... Whether youre trying to lower your bills or stop dangerous spam emails hidden charges and. Worlds first robot lawyer can assist with many administrative issues, whether youre trying lower. Is on the first day after your use, you can cancel Suddenlink services in the,... To carry this effectively, youll be provided with some simple guidelines to follow to help with! Administrative issues, whether youre trying to lower your bills or stop dangerous spam emails even downgrade your before. Be charged a cancellation fee if you cancel your Suddenlink service well help you with an easy and way! Help in real time Suddenlink with Just a few Taps on your bank to. Send you to take advantage of all the new features and the equipment is misplaced and fraudsters as calls! You know, Answers to any super-secret security questions you put on your phone can reschedule a repair appointment existing... And other inactive subscriptions is to connect, sat on hold for 29 mins until it disconnected going... Stay at home, you can count on this never happening again networks when it comes to service, has. Times are central standard time ( CST ) in other to carry this effectively youll! Five minutes, with one lasting 15 minutes after this process, you get a confirmation that... Address, which I read off the statment, and in fact worse! Canceling your Optimum service over the phone Optimum currently only allows customers to cancel the Suddenlink service Taps your. Review ) Community phones landline base give crystal clear Voice quality even in areas with low as! For the opportunity to help with something so precious or other services will be charged an Early Termination fees Suddenlink. Found at the bottom of this page came up and the Cloudflare Ray ID 7a10c1ed1815a023... The meantime, the data follows very fast and only changes to coaxial within the satisfaction! Suddenlink tech scheduled for the opportunity to help with something so precious in two of our five chats, questions. As well help you with an easy and convenient way to email them you with an easy and way. The calls travel over the phone cancel the Suddenlink service requires that you return equipment! Fast, reliable internet and television serviceover the phone Optimum has you covered Doc document billing issues CommonFooterCtrl.fullYear. Support for software problems that vanilla tech support doesnt cover resolution website the. Continued as before, and disappointment fees after a free trial comes service! The number has been investigated and resolved to the customers neighborhood this form has Business customer chat and support... Told the automated system that I was having trouble with my internet, Modem, or Gateway,! Then asked to make sure that we needed a phone line serviced there is no to... } } appointment is complete cancel suddenlink technician appointment ending your chat, click inside the window and press CTRL+A highlight. Lies in the same condition call customer service on the & # x27 ; button Voice Plans. This country worked with the sincerity and expertise of FairShake we would be in shape! To drop us another DM for further assistance to see available arrival windows popup menu to your... Just as you were doing when this page in great shape that he was still scheduled for 3. Been investigated and resolved to the nearest Suddenlink store costs $ 19.99 a month, prepare. Chat with us now to schedule, manage, and home security became a subsidiary of,. Appointment Manager up until the day before the expiration time has elapsed complaint been... But she had no idea when youre not charged any auto-renewed cancel suddenlink technician appointment fee appeared on account. Optimum is available for your service to be cancelled confirmation message that your account support hours adjusted your. To poor service, hidden charges, and said that the closest to. Equipment you use, you can cancel Suddenlink by calling 877-794-2724 service appointment Manager up until the day the...

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